We keep computers running fast and problem free with the expected level of performance either at home or at work.
The services we are asked to provide are extensive, and to read through them all here would be a little tedious to say the least,
so below you will find a limited block of the most requested services we provide;
-The USB thumb drive that refuses to do it's job-The disc drive door that won't open-The computer that refuses to start up- The program that mysteriously disappears-
and so the list goes on.
Most of our customers save up a list of jobs to do and then contact us to drop in and sort. virus/malware/spyware
removal and protectionComputer infections will always be a threat.
These annoyances can and do;
Steal data-Damage data-Damage operating systems-Control operating systems-Steal processing power-Control your communications-
How do I know if I have problems;
Slow running computers, poor/non-existent/dropped internet connections and unexplained non-running programs are common symptoms.
Take control;
New infections and types of infection appear daily and can cause havoc. Protect your systems from the risks of attack and maintain that protection. They can be removed, please feel free to enquire with your particular concern. broadband setup/ installation/diagnosticsEnsuring a robust and secure connection is essential, keeping it fast will save time and frustration.
Configuring wired and wireless systems whether for one computer or networks can be time consuming at best and a connection nightmare at worst.
Let us take the strain, if it's not working we can have you back up and running quickly.
If you need to move provider, get started with broadband, or upgrade your equipment let us advise and install. pc health checksWould you run your car for 100,000 miles without a service?
NO, so it's no surprise that over time any computer will start to exhibit a wide variety of problems.
What you get;
-Full hardware diagnostic report- Internal cleaning of components- A full backup of all data*- Backup of your email accounts and Address book*- Repairing of all corrupt system files and drivers- Removal Of All Known Viruses/spyware/malware/adware- All Known Bugs Fixed- Full Registry Clean- General PC Tune-up and optimization to increase performance and reliability
*subject to hard drive capacity
What it gives;
-Faster running-increased machine life-no more crashing-safer surfing-better data integrity- no random freezing or hanging systems advice We can sit down with you and discuss what you want your system to do, and give you the upshot of what it will cost to achieve;
no jargon, and no hard sell on hardware or software (because we don’t sell kit).
What you will get is a full shopping list and the most competitive suppliers we can find in addition to a full breakdown of the installation costs.
We’re not into buying in, loading the price and selling on! i.t. outsourcing Do you really need to employ full time staff, or take valuable time from existing staff to keep your system running?
If the answer is even maybe, then talk to us about outsourcing your computer support.
We like to see satisfied customers saving money! telephone support Sometimes all you want is a quick chat to quickly walk through a problem.
For all our existing customers we offer immediate telephone support with knowledgeable assistance at a minimal cost.
We like to see satisfied customers saving money!
services
our charges
(see zone map below)
within green zone
£40.00 per hour onsite
within blue zone
£50.00 for first hour onsite, £40.00 for each additional hour
within pink zone
£60.00 for first hour onsite, £40.00 for each additional hour
beyond zones
please enquire, we can provide full onsite support nationwide, but first hour/part hour cost is mileage dependant
telephone support
£10 per 15 minutes or part thereof
workshop rate
£32.00 per hour (we will provide estimates before commencing any work)
please note
first hour/part hour charged at full first hour rate, subsequent hours charged to nearest 30 minutes
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